Skip to main content
Legal news

Police officers receive millions in personal injury claims

Amanda Evans Amanda Evans
2 min read

New figures from the Police Federation suggest that police officers are receiving about £20m a year from personal injury claims.

A total of £42m has been paid out in the last two years alone on claims ranging from slips and trips to attacks by animals. The issue of officers claiming for injuries has been thrust into the spotlight by the case of Pc Kelly Jones, who sued Norfolk petrol station owner Steve Jones when she hurt herself tripping over a kerb while attending a possible break-in at the property.

Mr Jones said he thought nothing of the incident until he received a letter from the officer’s solicitor alleging that he was at fault for the injuries she sustained to her leg and wrist. The letter said that he had failed to ensure that Pc Jones was “reasonably safe” as the area was not well lit and he had not warned the officer about the kerb.

The garage owner said he was “dismayed” to receive the letter, especially as she did not appear to be badly hurt and continued searching after she had tripped. The actions of Pc Jones were even condemned by her own chief constable of the Norfolk Constabulary and provoked widespread anger amongst the public who saw an officer seemingly adding to the compensation culture.

The Police Federation is funding the legal costs of Pc Jones and runs a hotline which is accused by some of encouraging officers to make claims. The Federation said that civil claims made by officers had to be treated on their own merits, but that the safety of its members came behind public service.

It later emerged that Pc Jones had made another claim, this time against the Norfolk force, when a police car in which she was a passenger, left the road and ended up on its side when chasing a suspect. A spokesman for the Norfolk Police said it was important that the controversy surrounding one officer did not detract from the hard work and commitment to public protection from police officers in Norfolk and elsewhere in the country.

https://www.telegraph.co.uk/news/uknews/law-and-order/9964617/Police-make-20-million-from-personal-injury-claims.html

Client feedback

Very professional, very personable. Always keeping me up to date with developments. Always available to discuss problems with.
David
I was delighted with Michelle's knowledge, timeliness and standard of service. Would happily return for any future conveyancing work
Mr Hughes
In all my dealings with Winston Solicitors I found them very helpful and professional- particularly Monika and Sade-and I was given individual attention.
David B, West Yorkshire
I just want to thank Leasa at Winston solicitors. She has been absolutely amazing and I could not reccomend enough. Our emails and phone calls always responded to so quickly and she really pushed our sale through I believe if it wasn’t for her we would still be in the process of moving now. Being first time buyers we were a-bit clueless but leasa explained everything so well. I would 10000% use Winston solicitors again and reccomend to anyone and everyone.
Maisi
I would like to express my sincere appreciation for the outstanding service provided by Winston Solicitors. From the very beginning, their professionalism, dedication, and commitment to supporting me throughout the entire process were clearly evident.One of the aspects I valued the most was their constant support and availability whenever I needed guidance. The team was always approachable, patient, and willing to explain every step in a clear and reassuring manner. This made what could have been a stressful process much easier to manage.Their communication was excellent throughout. I consistently received timely responses, clear explanations, and regular updates about the progress of my case. I never felt uncertain about what was happening, as they made sure I was well informed at every stage. This level of transparency gave me a great deal of confidence and peace of mind.I was also particularly impressed by their efficient use of modern software systems to keep clients updated. The ability to track progress and receive notifications made the entire process smooth, organised, and convenient. It clearly shows their commitment to using technology to improve client experience and ensure everything moves forward efficiently.Another key strength was their support in decision making in my difficult situation. They took the time to carefully explain the available options, outline the possible outcomes, and provide professional advice that helped me make informed decisions. Their guidance was invaluable and demonstrated both their expertise and genuine commitment to achieving the best possible outcome for their clients.Overall, I am extremely satisfied with the service I received from Winston Solicitors. Their professionalism, clear communication, regular updates, and client-focused approach truly set them apart. I would highly recommend their services to anyone looking for reliable, supportive, and efficient legal representation. I am haviing a good propery my own becouse of Winston Solicitors
Mrs Varghese
Leasa was fantastic, she always responded quickly to emails and kept us fully informed throughout the process. I wouldn't hesitate to use Winston Solicitors again for future house sales/purchases.
Amy
I would like to sincerely thank Winston Solicitors for their excellent support and professionalism. Their team was very helpful, understanding, and supportive throughout the whole process.I truly appreciate the time and effort they gave to my case, and they always communicated clearly and respectfully. I felt confident knowing my matter was in good hands.I highly recommend Winston Solicitors to anyone looking for reliable and professional legal support. Thank you again for everything.
Yemane
Excellent customer service, prompt replies to queries and we were kept fully up to date on the whole process. Would highly recommend.
John
Contact us