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When Mum needed the system most that she had been paying into all her life she was failed by countless people and departments, assessments not completed, lost files, appointments not kept, delay after delay and on. I had a gut feeling that procedures weren't being followed and began my quest for the truth in her memory. I found James at 'Winston Solicitors' who helped us take on the system and prove that Mum was indeed entitled to CHC Funding. Throughout the case he was relentless in his pursuit to seek out the truth and hold those accountable who failed Mum. He gave us regular updates and discussed every step with us along the way, I cannot recommend him highly enough to anyone who has found themselves in this dreadful position in traumatic times with their loved ones. - August 2025
A Ellis, Manchester