The Advertising Standards Authority (ASA) has upheld a complaint about an advertisement for a retirement clearance sale which did not have an end date. The complainant said that the advertisement had appeared for more than a year and the advertiser had continued to buy stock. The advertiser said the retirement process was taking longer because of the economy and he had to re-stock everyday consumables to help clear slow-moving items. Because the sale had continued for longer than 6 to 12 months, and the advertiser had continued to re-stock some items, the ASA ruled that the advertisement breached rules 7.1 (Truthfulness) and 16.8 (Availability of products) of the CAP Code. It is important to note that advertising sales without an end date, or claiming that you are about to cease trading when you are not, is also likely to be an offence under the Consumer Protection from Unfair Trading Regulations 2008.
Client feedback
Effecient and pay attention to every single details, highly recommended
Anonymous
Winston solicitor's was chosen by us to handle the conveyancing for our house sale and purchase. We were appointed Sam as our solicitor and we couldn't have asked for anyone better. Sam went above and beyond to assist me with my enquiries, demonstrating an impressive depth of knowledge. Our sellers solicitors could be quite problematic at times but Sam worked hard to ensure that obstacles were handled promptly, and that we were kept up to date with any progress.What stood out for me was Sam's genuine commitment to customer satisfaction. Her friendly demeanor and positive attitude created a welcoming atmosphere making me feel valued as a customer. In conclusion Sam exemplifies the epitome of customer service. Her professionalism, expertise, attention to detail and genuine care for the customer deserves recognition. I would not hesitate to recommend Sam to anyone seeking an exceptional service. Thank you for your outstanding support and dedication.
Mr & M
Winston Solicitors were excellent throughout our house purchase process. Leasa and Michelle who handed our conveyancing were very responsive. Highly recommend.
Mr Agunwa
I've used Winston Solicitors on multiple occasions for property sales an also to purchase and it will definately not be the last.This firm is professional and a massive shout out to sidraa who both times dealt with my purchase & sale of property.She is an absolute asset to Winston Solicitors and is the best out there at her job.Please keep up the great work and hopefully speak to you all again soon on my next purchase.
Noor
Winston solicitors were absolutely brilliant from start to finish. I was a first time buyer and had so many questions and worries. Michelle made the process as smooth has possible. She was always on hand to answer any queries and was very responsive. My purchase went through very fast. I could have not ask for a better solicitors and would highly recommend to anyone.
Kimberley
We’ve just completed a sale and purchase with Winston Solicitors and honestly couldn’t be more impressed with the service. Leasa, Julie and the team were fantastic from start to finish - thorough and very efficient, even when things were stressful and complex in our chain. Communication was clear and prompt throughout, and we always felt reassured that they were on top of every detail.It was our first time buying and selling which was quite a stressful process but we felt in very safe hands with Winstons and we wouldn't hesitate to recommend them. Thank you!
Emma
Sidraa and Tom were a great help throughout the process of our house purchase. They worked quickly and tirelessly and I would thoroughly recommend both them personally and Winston Solicitors more generally for first-time buyers.
Anonymous
Super efficient and professional. We were kept informed every step of the way which really kept us reassured. I loved the online tracker as that showed us where everything was at as it progressed. They were super helpful in raising concerns with the other parties and ensure a smooth transition on the day.We can highly recommend their services.
Sian
