The Advertising Standards Authority (ASA) has upheld a complaint about an advertisement for a retirement clearance sale which did not have an end date. The complainant said that the advertisement had appeared for more than a year and the advertiser had continued to buy stock. The advertiser said the retirement process was taking longer because of the economy and he had to re-stock everyday consumables to help clear slow-moving items. Because the sale had continued for longer than 6 to 12 months, and the advertiser had continued to re-stock some items, the ASA ruled that the advertisement breached rules 7.1 (Truthfulness) and 16.8 (Availability of products) of the CAP Code. It is important to note that advertising sales without an end date, or claiming that you are about to cease trading when you are not, is also likely to be an offence under the Consumer Protection from Unfair Trading Regulations 2008.
Client feedback
An excellent service from Winston’s conveyancing department. Organised, meticulous, efficient, friendly and calm - everything we could have wanted.
Nick
Really helpful when we sold our property and purchased our new home. Responsive to emails and calls.
Mr and Mrs Harrold
I was recommended by a work colleague to use Samantha at Winston’s for buying my first house. They were brilliant at communicating and replied to me so quickly! No question was too silly. Such a smooth process and I would definitely recommend. Really appreciate the help - thank you!!
Rebecca
Excellent. Engaged, honest and quick throughout. When they said something would be done, it was. Couldn't be happier.
Samuel
Many thanks to Monika and staff at Street Lane office for their help and understanding at what was a very sad time for me. So efficient.Ann Campbell
Ann
Monika made the whole Wil process very simple & was more than happy to explain any concerns we had.
Jane
was a CIACA case, great service, professional, kept informed all the way
Faris
I found Sidraa to be very thorough, proactively raising questions about the conveyance even before I had asked her myself. All communication was clear and regular updates provided, which was very helpful.It was a stressful process (what house move isn’t!)due to an issue dragging on, no fault on the Solicitors’ part but meant exchange and completion in quick succession! Ultimately, Sidraa and Tom worked very hard to achieve the completion date everyone wanted so thank you 🙏
Dorothy
