The Advertising Standards Authority (ASA) has upheld a complaint about an advertisement for a retirement clearance sale which did not have an end date. The complainant said that the advertisement had appeared for more than a year and the advertiser had continued to buy stock. The advertiser said the retirement process was taking longer because of the economy and he had to re-stock everyday consumables to help clear slow-moving items. Because the sale had continued for longer than 6 to 12 months, and the advertiser had continued to re-stock some items, the ASA ruled that the advertisement breached rules 7.1 (Truthfulness) and 16.8 (Availability of products) of the CAP Code. It is important to note that advertising sales without an end date, or claiming that you are about to cease trading when you are not, is also likely to be an offence under the Consumer Protection from Unfair Trading Regulations 2008.
Client feedback
I dealt with Emily regarding my will; she was professional and a pleasure to work with.
Kelly
My husband and I finally got around to having wills written via the charity scheme (St Gemma's). Emily was great at talking us through the options, answering our queries and setting this up professionally, personably and in a timely manner. I would recommend Winstones to others and would use them again for any legal work we may require in the future.
Anonymous
My situation is fairly straightforward with a couple of areas on which I needed a bit of advice. The solicitor was very helpful at explaining the possible options. The process was thorough and executed in a timely way.
Anonymous
Our experience using Winstons Solicitors for our home purchase was excellent. Communication was clear and timely throughout, and we never once had to chase for a response. Michelle and the entire team were fantastic, and we couldn’t recommend them more highly.
Annabelle
Dervinder was very helpful, responsive and explained everything clearly. Thanks
Lesley
After losing a family member last year, it made me realise that I had to sort out a Will, as you never know what’s going to happen and when. Emily explained things in clear English and making my Will was so much simpler than I thought it would be.Thank you so much Emily, highly recommended!
Anonymous
Emily was so helpful, and everything was done easily and clearly.
Anonymous
Our new wills, fantastic
Sharon
