The Advertising Standards Authority (ASA) has upheld a complaint about an advertisement for a retirement clearance sale which did not have an end date. The complainant said that the advertisement had appeared for more than a year and the advertiser had continued to buy stock. The advertiser said the retirement process was taking longer because of the economy and he had to re-stock everyday consumables to help clear slow-moving items. Because the sale had continued for longer than 6 to 12 months, and the advertiser had continued to re-stock some items, the ASA ruled that the advertisement breached rules 7.1 (Truthfulness) and 16.8 (Availability of products) of the CAP Code. It is important to note that advertising sales without an end date, or claiming that you are about to cease trading when you are not, is also likely to be an offence under the Consumer Protection from Unfair Trading Regulations 2008.
Client feedback
I really appreciated my solicitor, Keertan. They were very patient, helpful and compassionate despite my own issues with sending ID off. I ended up sorting out my ID, and everything worked out. Thank you!!
Esther
Olivia and the team at Winston Solicitors were really helpful and supportive every step of the way to buying my first home. I found their online portal super helpful to see what still needed to be done and understand each step of the process.
Samantha
Winston solicitors supported me excellently through my employment law case.
Anonymous
The conveyancing team, led by Samantha Robertson-Strong have been excellent in guiding us through both the sale and purchase of our houses. Always communicative and happy to explain aspects of the process. Highly recommend.
Anonymous
Amanda and the entire Winston Solicitors team were exceptional from start-to-finish. As our 'point person' on my father's personal injury case (and not being in any way legally minded ourselves), Amanda guided us effortlessly through the requirements, evidence & documentation needed along the way, and timelines with different possible outcomes (never overstated, just refresgingly honest). My dad (at the time 88 but by settlement approaching 90) was kept in the loop at all times, able to make decisions for himself due to the professionalism and care of Amanda.Would highly recommend Amanda and the Winston team - really impressed.
Robin
Olivia Cooke and her team provided an excellent service throughout our property sale. The team were efficient, clear, and kept us well informed at every stage. The conveyancing process was handled smoothly and professionally. Highly recommended Winston Solicitors. We were particularly impressed with our conveyancing assistant, Amanda Lester, who kept us updated and made the process a great experience!
Girish
Samantha and team were exceptional from start to finish of my house buying process. I can not speak highly of them enough and would recommend them to all my friends and family.
Mr R
We have used Winston Solicitors twice Recently we wouldn’t hesitate to recommend them or use them in the future.Samantha Strong in particular went the extra mile .
Mr and Mrs Wood
