The Advertising Standards Authority (ASA) has upheld a complaint about an advertisement for a retirement clearance sale which did not have an end date. The complainant said that the advertisement had appeared for more than a year and the advertiser had continued to buy stock. The advertiser said the retirement process was taking longer because of the economy and he had to re-stock everyday consumables to help clear slow-moving items. Because the sale had continued for longer than 6 to 12 months, and the advertiser had continued to re-stock some items, the ASA ruled that the advertisement breached rules 7.1 (Truthfulness) and 16.8 (Availability of products) of the CAP Code. It is important to note that advertising sales without an end date, or claiming that you are about to cease trading when you are not, is also likely to be an offence under the Consumer Protection from Unfair Trading Regulations 2008.
Client feedback
Excellent communication throughout the whole process.
David
I have been supported throughout my claim very professionally and was always updated by Stacey Flagg, very pleased I chose Winston’s Solicitors to act on my behalf
Craig
Wendy Campbell who delt with my devorce was polite and understanding,very pefessional.I could not have ask for a better person to help me through the bad times. Always keeping me up to date with every thing and no problem she could not handle.
Andrew
I appointed Winston’s as conveyancers for both the sale of my existing home, and purchase of my next one. Sidraa and Tom were fantastic, working with pace and always responsive by email and/or when I called. It was far more seamless than I anticipated and I was incredibly impressed with their efficiency and communication. Thank you!
Joseph
Excellent professional service would highly recommend
Anonymous
Excellent service,highly professional and support me with purchasing the house.
Midhula
I found Winston Solicitors through, of all places, a post on Reddit from property flippers. They had great reviews on it and being a trusted person, did my due dilligence and checked Google too. I wasn't disappointed. I had been dealing with Amanda, Tom and Sidraa throughout my sale and purchase. I felt like I had the best team all the way through. Nothing got passed them and they were always prompt, helpful and friendly from start to finish. Sidraa certainly had her work cut out and she made me feel like they had my back and my interests at heart. Please don't be put off by using solicitors miles away. Most of this can be done online nowadays. It's all so easy to do. I don't want to move anytime soon but, if I have to, I will be using Winston Solicitors again and preferably the same team! Thank you all.
David
They kept in regular contact and updated me as expected. When talking to them on the phone , I found them to be kind , compassionate , caring and efficient.
Emily
