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Advice

Financial Abuse of Older and Vulnerable Individuals - The Warning Signs Families Cannot Afford to Miss

Emily Spencer Emily Spencer
James Urquhart-Burton James Urquhart-Burton
6 min read

Understanding Financial Abuse

Financial abuse is one of the most hidden and devastating forms of exploitation affecting older and vulnerable people in the UK. It often happens quietly, behind closed doors, and is frequently carried out by someone the individual knows and trusts. By the time it comes to light, significant harm may already have been done.

To speak to an expert call 0113 320 5000

As solicitors who regularly work with older clients, people living with dementia, and families supporting loved ones who may lack capacity, we see first-hand how common financial abuse has become. It is not rare, it is not exaggerated, and it is not something that only happens to other families.

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According to STEP (the Society of Trust & Estate Practitioners), financial abuse is a growing problem, particularly as people live longer, manage more of their finances online, and rely increasingly on others for support. Friends, relatives, carers, neighbours and even professionals can be responsible. In many cases, abuse goes undetected because it does not look dramatic at first. A small withdrawal here, a changed bill there, a subtle pressure to sign something that does not feel quite right.

Understanding the warning signs and acting early can make an enormous difference.

What Is Financial Abuse?

Financial abuse occurs when someone improperly uses another person’s money, assets or property for their own benefit, or prevents them from accessing or controlling their own finances. It often affects people who have reduced mental capacity, whether due to dementia, brain injury, learning disability, mental illness or general frailty.

Crucially, financial abuse does not always involve outright theft. It can involve manipulation, coercion, pressure or misuse of authority under a power of attorney or deputyship. This is what makes it so dangerous. It often hides in plain sight.

Why Financial Abuse Is So Common

There are several reasons financial abuse of older and vulnerable individuals is becoming more widespread.

People are living longer, often with complex health needs that require support over many years. More finances are managed digitally, making it harder for family members to spot unusual activity. At the same time, social isolation has increased, leaving many older people dependent on a small circle of individuals.

Abuse frequently escalates during periods of change. A dementia diagnosis, a hospital admission, the death of a spouse or a move into care can all create opportunities for exploitation. In some cases, the abuse begins with good intentions but slowly crosses legal and ethical boundaries.

The uncomfortable truth is that most financial abuse is committed by someone close to the person affected.

The Signs Families Should Never Ignore

Financial abuse rarely starts with empty bank accounts. It usually begins with subtle changes that are easy to explain away, especially if the person involved is trusted.

Some of the most common warning signs include:

  • Unexplained withdrawals, transfers or missing money
  • Sudden changes to wills, beneficiaries or financial arrangements
  • Bills going unpaid despite sufficient funds
  • A person expressing anxiety or confusion about their finances
  • Isolation from family or friends, particularly around financial discussions
  • Pressure to make gifts, loans or investments they do not fully understand

If something feels wrong, it probably is. Families often tell us they had a nagging feeling for months or even years before taking action.

Abuse by Attorneys and Representatives

One of the most distressing scenarios involves misuse of powers granted under a Lasting Power of Attorney or deputyship order. These legal tools exist to protect vulnerable people, but they rely heavily on trust.

STEP is clear that anyone acting as a representative must always act in the best interests of the person they support. This includes prioritising their needs, keeping accurate records, safeguarding information, and seeking professional advice when necessary.

When these duties are breached, the consequences can be severe. Financial mismanagement, risky investments, unauthorised gifts or failure to pay essential bills can all amount to abuse, even if the person responsible claims they were trying to help.

Why Abuse Often Goes Unreported

Many victims of financial abuse do not report what is happening. Some are frightened of confrontation. Others worry about losing care or companionship. In cases involving dementia or mental illness, the person may not fully understand what is happening or may struggle to explain it.

Families can also hesitate to act, particularly when the suspected abuser is another relative. Fear of conflict, guilt, or uncertainty about the legal position often delays intervention. Unfortunately, delay allows abuse to continue.

What To Do If You Are Concerned

If you suspect financial abuse, it is better to act early than wait for certainty. Raising concerns does not mean making accusations. It means protecting someone who may not be able to protect themselves.

Steps may include contacting the Office of the Public Guardian (the OPG is a government body which oversees attorneys and deputies) or Action Fraud (the national reporting centre for fraud and cybercrime), involving the local authority safeguarding team (social workers), or seeking urgent legal advice about actions such as freezing accounts or reviewing powers of attorney.

The most important thing is not to ignore the signs.

How Legal Planning Can Reduce Risk

While no system is fool proof, good legal planning significantly reduces the risk of financial abuse. Clear, properly drafted documents, combined with professional oversight, create accountability and transparency.

Legal advice can help families to put appropriate safeguards in place. Such as appointing more than one attorney, setting reporting requirements, or ensuring regular reviews of financial arrangements. Importantly, it also provides a route for intervention if something goes wrong.

The Role of Solicitors in Protecting the Vulnerable

Our Private Client team works closely with individuals and families to protect older and vulnerable people from financial harm. This includes advising on Wills, Lasting Powers of Attorney, deputyship applications and capacity issues.

We help families who suspect abuse, whether that involves reviewing transactions, challenging inappropriate decisions, or taking steps to remove or replace an attorney or deputy. These situations are never easy, but early legal advice can prevent lasting damage.

Why Vigilance Matters More Than Ever

Financial abuse of older and vulnerable people is not a fringe issue. It is happening every day. It’s often unnoticed and commonly happens to people who have spent a lifetime building security for themselves and their families.

Being vigilant is not being nosy. It is being responsible. Asking questions, checking paperwork, and seeking advice are acts of care, not mistrust.

If you are supporting an older or vulnerable person and something does not feel right, trust your instincts. The cost of doing nothing is often far greater than the discomfort of raising concerns.

How We Can Help if You Suspect Financial Abuse

If you are worried about a loved one’s finances, mental capacity, or the actions of someone managing their affairs, our team is here to help. We offer clear, compassionate advice grounded in law and best practice, always with the vulnerable person’s best interests at heart.

Protecting someone from financial abuse protects their dignity, independence and quality of life. It is one of the most important steps you can take.

To speak to our Private Client team about safeguarding, powers of attorney, or concerns about financial abuse, please contact us today.

 Message a member of the team at Wills&Probate@winstonsolicitors.co.uk 

Client feedback

Emily Spencer from Winston Solicitors handled the setup of our Will efficiently and professionally from start to finish. She explained everything clearly, answered all our questions, and made what could have been a daunting process feel straightforward and stress-free. My wife and I both felt well looked after and confident that everything was done properly. We would happily recommend Emily and Winston Solicitots to anyone needing this kind of service. Thank you, Emily!
Anonymous
We updated our wills. Emily explained everything in detail and answered all our questions. In doing this she was very patient and professional.
Harry
Professional and approachable staff. Emily was very thorough and guided us through the process in an understanding way, explaining things well so we were able to make informed decisions.
Adele
Hi . Great service from you guys all the way from the beginning to the end I will happily use this firm again and again in the future, great communication throughout the process of writing myself and family’s will , thanks you
Belal
Emily Spencer at Winstons has been enormously helpful in getting us to do our wills. She has provided expert and very professional help.
Paula
We were very impressed with the service.
Frederick
We had our wills updated recently, as well as seeking advice on inheritance tax. Emily Spencer was fantastic, responsive to our needs, and initiated giving good advice and feedback where required. We were not the easiest of clients to track down due to our busy work lives and she patiently nudged us along to get the wills completed. Very pleased with the service we have received from Winstons over the years.
Jacqui
I recently used Winston Solicitors to write my Willl and was supported by Emily Spencer throughout the process.From the outset, Emily was extremely helpful. Our initial meeting gave me a clear understanding of what information I needed to provide and what the Will would deliver. She explained everything in a straightforward and reassuring way, which made the process easy to follow.Overall, Emily made what could have been a complex task feel simple and effortless. I would highly recommend Winston Solicitors to anyone looking to put a Will in place.
Nigel
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