Skip to main content
Legal news

Surveys produce mixed results for Leeds hospitals

Jonathan Winston Jonathan Winston
2 min read

Two separate investigations into Leeds hospitals have led to varied conclusions with one saying that cleanliness and food were excellent while another claimed that improvements were needed.

The first, more positive report, was carried out by the Leeds Teaching Hospitals NHS Trust’s Patient Environmental Action Team, and found that standards in both cleanliness and food had improved across all sites in the trust, including Leeds General Infirmary and St James’s Hospital. However Estates and facilities director, Mick Taylor, said that cleaning standards, despite the improvement, were still a cause for concern within the trust and that an action plan was being developed.

The other report, by the health watchdog the Care Quality Commission, looked into the standards of dignity and nutrition for the elderly and made an unannounced visit to two wards at Chapel Allerton Hospital in Leeds. The report said that while the hospital was meeting the essential standards of quality, there were some minor concerns, including one part, quoting: “People who use the service are not always assured that they will be provided with respect, dignity and privacy...at all times during their stay in hospital”.

A spokesman for the trust said: “A report outlining how we intend to continue to meet these standards and provide the level of care our patients expect when they are admitted to our hospitals has been provided to the CQC.”

Client feedback

I cannot speak for Winston Solicitors as a whole, but I can confidently recommend Leasa Foster, who we’ve used twice now for moving house. On both occasions she has been outstanding. Without her, I’m certain the chain would have fallen into disarray, and completion would have been delayed by at least a month or two.Leasa took control, coordinating solicitors both above and below us in the chain to ensure paperwork was completed on time. In fact, some of the documents that others were only just starting, she had already handled months in advance.Overall, I’m extremely satisfied with the service from Leasa, Julie, and the team at Winston Solicitors. I’ll have no hesitation using them again—unless Leasa moves firms!
Jack
We’ve used Winston Solicitors for three property transactions now, and they have been outstanding every time. Sidraa and Tom always go above and beyond – communication is clear, there are never any delays from their side, and the whole process is handled smoothly from start to finish. We’ve even recommended them to friends, who were equally impressed. I always get asked by Estate Agents to use their solicitors but always politely decline because of the service Sidraa and her team offer.
Tariq
Effecient and pay attention to every single details, highly recommended
Anonymous
Winston solicitor's was chosen by us to handle the conveyancing for our house sale and purchase. We were appointed Sam as our solicitor and we couldn't have asked for anyone better. Sam went above and beyond to assist me with my enquiries, demonstrating an impressive depth of knowledge. Our sellers solicitors could be quite problematic at times but Sam worked hard to ensure that obstacles were handled promptly, and that we were kept up to date with any progress.What stood out for me was Sam's genuine commitment to customer satisfaction. Her friendly demeanor and positive attitude created a welcoming atmosphere making me feel valued as a customer. In conclusion Sam exemplifies the epitome of customer service. Her professionalism, expertise, attention to detail and genuine care for the customer deserves recognition. I would not hesitate to recommend Sam to anyone seeking an exceptional service. Thank you for your outstanding support and dedication.
Mr & M
Winston Solicitors were excellent throughout our house purchase process. Leasa and Michelle who handed our conveyancing were very responsive. Highly recommend.
Mr Agunwa
I've used Winston Solicitors on multiple occasions for property sales an also to purchase and it will definately not be the last.This firm is professional and a massive shout out to sidraa who both times dealt with my purchase & sale of property.She is an absolute asset to Winston Solicitors and is the best out there at her job.Please keep up the great work and hopefully speak to you all again soon on my next purchase.
Noor
Winston solicitors were absolutely brilliant from start to finish. I was a first time buyer and had so many questions and worries. Michelle made the process as smooth has possible. She was always on hand to answer any queries and was very responsive. My purchase went through very fast. I could have not ask for a better solicitors and would highly recommend to anyone.
Kimberley
We’ve just completed a sale and purchase with Winston Solicitors and honestly couldn’t be more impressed with the service. Leasa, Julie and the team were fantastic from start to finish - thorough and very efficient, even when things were stressful and complex in our chain. Communication was clear and prompt throughout, and we always felt reassured that they were on top of every detail.It was our first time buying and selling which was quite a stressful process but we felt in very safe hands with Winstons and we wouldn't hesitate to recommend them. Thank you!
Emma
Contact Jonathan