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Why we are not phased by the idea of big supermarket chains entering the legal market

Jonathan Winston Jonathan Winston
2 min read

Constantly I hear my fellow family lawyers worried about their future and their family practices. Many practices rely on legal aid and as we all know the government plan to remove legal aid funding for many areas of family law from May next year.

All businesses need to adapt to survive. The legal services market is changing and this is why my role at Winston Solicitors is very different to the traditional solicitor role I have held in the past.

Social media is here to stay. How much did Mark Zuckerberg receive when Facebook went public on the stock market? We need to embrace the same. Before joining Winston Solicitors I saw the advantages of social media and how you can interact with fellow professionals, increase awareness of your services and keep abreast of new changes. I never really had time to read my law gazette when it landed on my desk but I now regularly read tweets and attachments regarding new changes or cases.

At Winston Solicitors we embrace social media. We have several on-line legal services websites. We compete for local and national clients. I no longer have the seven clients in my diary each day that I had at the legal aid practice. For which many were free half four appointments which could easily turn into an hour. I respond to our on-line enquiries. I send them a detailed factsheet so that they understand the implications of their separation with regard to divorce, financial matters and children. We give them this information for free! It shows potential clients that we are thorough, knowledgeable and most importantly we will help them help themselves if that is what they want to do.

We offer many fixed fees and a competitive hourly rate. I sell our firm. I am a family solicitor in a firm of solicitors not a call centre. They are getting the exact same service that they would on the high street but at reduced rates or fixed fees. To understand a client’s needs and offer value for money you need an experienced lawyer. We have a wealth of experience over the years and there is not a lot we haven’t seen, heard or had experience of over our working life and we are able to share this wealth of knowledge with our clients. We are specialists in family law.

We are different to the on-line competition in that we can offer complete confidentiality to our clients. A personal approach is guaranteed and there will be a family solicitor on the end of the phone or by email or twitter to answer queries.

Client feedback

Exceptional professionalism displayed by Sidraa Razaq, whom assisted us in the purchase of a property. She was very efficient and explained the process clearly and concisely. She made my experience with Winston Solicitors an absolute joy, I would most highly recommend this company and truly believe Sidraa to be an absolute asset for Winston Solicitors.
Yasmin T
First time working with Winston Solicitors and it was an amazing experience.Step by step guidance and clear progress markers.Sidraa was my solicitor and she was top notch working after hours to help speed up the process and complete my house purchase. Very happy and would recommend.
Siyam
Thank You to Sidraa Razaq to handle the purchase of a house I was buying as a gift, and I couldn’t be happier with the service. From the very beginning she was very professional, approachable, and made what could have been a stressful process feel completely straightforward.She took the time to explain everything clearly, kept me updated at each stage, and dealt with all the paperwork and legalities with efficiency and care. Their attention to detail and commitment to ensuring everything went smoothly gave me real peace of mind throughout.I would highly recommend Sidraa Razaq to anyone looking for a solicitor who is not only knowledgeable but also genuinely supportive.
MOHAMMED Y
Very professional and polite and helpful and very experienced in their professional career. Great solicitor from Dean Richard Sturmey
Dean
Every part of the process was well explained and dealt with in a swift/timely manner.
Mark
Heidi was very helpful with my compensation application and was able to answer any questions I had in a timely matter
Anonymous
Very efficient and always available to answer any questions
Alastair
Winston Solicitors handled our recent house purchase and sale and provided an excellent service throughout. Sidraa Razaq, supported by Tom McIlroy, exhibited an outstanding professionalism, expertise, and responsiveness from te moment we first made contact, all of which made what was at times a less than straightforward transaction much easier to navigate. I'd have no hesitation in recommending them to others.
Kieran
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