Join Our Family Law Team as an Administrator
Monday to Friday - Part-time hours to be agreed (approx 20 - 25 hours per week)
Leeds LS8 2AL – office based – free parking
Our well-established and highly respected solicitors’ firm is seeking a Family Team Administrator to provide vital support to our dedicated family law team. You will work within the existing team to provide a high level of administrative support to the wider team.
If you are looking for a role where you can contribute and be part of a supportive team then we would love to hear from you.
Main responsibilities
Working within the Family team, proactively providing administrative support to enable the team to service clients efficiently and effectively, conclude cases promptly and maintain a high level of profitability. Maintain a high standard of client care and confidentiality to all clients.
The role is an administrative one involving a high-level of case management work. It will include:
- Collating, uploading, labelling and managing incoming correspondence and documents and filing within the Case Management System (CMS).
- Electronic file management within the CMS to include opening, closing, archiving and retrieving files.
- Updating and maintaining client/third party data within the (CMS).
There will be other aspects to the role which may include the following:
- Providing general administrative support including scanning, photocopying, collation and organisation of documents, and overseeing the sending of hard copy mail.
- Dealing with clients on the telephone and/or in person regarding appointments and routine queries.
- Liaising with other third parties such as the court, counsel’s chambers, accountants, property/land agents by telephone and email.
- Liaising with the Finance Department and dealing with the CMS postings in respect of receipt of client funds and payment of disbursements etc.
- Assisting with anti-money laundering procedures, processing client’s ID documentation and performing AML checks.
- Entering and maintaining key dates and events in respect of client’s cases within the CMS following
- Review of incoming court orders to diarise key dates.
- Preparing document bundles (within dedicated software to include indexing, paginating, bookmarking and hyperlinking documents).
- Assist the fee earners with the firm’s invoicing procedure, drafting and sending letters to clients enclosing invoices and time schedules and chasing payments by email.
Person specification
Essential skills, experience, behaviours and qualifications
Skills
- Must be proficient in Microsoft office software. Other software experience would be helpful but training can be provided where relevant.
- Excellent communication skills both verbal and written
- Good organisational skills with the ability to multi-task
- Ability to work autonomously and within a team
- Ability to work under pressure and effectively manage conflicting priorities
- Capable of using diplomacy, tact and sensitivity when dealing with others
Experience
- Experience working within an office environment would be helpful
- An understanding of Case Management Systems to a basic level would be helpful
- Previous experience of working in a law firm / family law would be preferred but not essential
The preferred candidate will have a high degree of personal integrity and commitment to fairness, diversity and equality. They will be willing to participate actively in training and development, will have a can-do approach to their work and a genuine willingness and desire to support the department and business.
Interested? If you feel that you possess the relevant skills and experience for this role then please apply now.