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Road traffic accident claims

If you're a pedestrian, cyclist, driver, or car or bus passenger and you've been injured in a road traffic accident that wasn’t your fault, then you may be entitled to compensation from the responsible party. Please get in touch with us today.

Even if the motorist involved in the accident was uninsured or untraced, we may still be able to help.

Call our personal injury claims team on 0113 320 5000

I've been in a road traffic accident. How do I make a claim?

In the first instance, call us for an informal discussion of your case. We will then let you know if you have a potential claim and explain how we fund the claims on a 'no win, no fee' basis. 

If we agree to take your case on, we will then:

  1. Work out with the insurer who is liable for the accident.
  2. Gather evidence so that we can assess the value of your claim.

Who is liable for your claim?

Establishing liability is usually straightforward, but if there is any dispute then we have a team of experienced solicitors who specialise in this area. They have an excellent track record of success.

What's your claim worth?

Once we've established who is liable, we need to assess the value of the claim and agree it with the insurers. The value of the claim is known as 'Quantum' and comes in two parts - general and special damages

General damages

This is compensation you receive for your injuries. We will arrange for an independent medical expert to examine you and provide a detailed report on your injuries.

They may recommend that another specialist diagnoses or treats you and we'll arrange this for you on a private basis. This means you get the treatment you need, quickly.

You may need to see a number of experts covering both the physical and psychological injuries sustained in the accident.

Special damages

This compensation covers the losses or expenses you have suffered as a result of the accident or your injuries.

Special damages include loss of earnings, insurance excess, vehicle repairs, vehicle hire, prescription costs and travelling expenses. We‘ll assess your claim and seek advice from other experts if we need to.

To discuss making a personal injury claim call 0113 320 5000

The claims process

Most road traffic accident claims are straightforward and they are dealt with via an online portal. It's a streamlined process that's designed to make a financial settlement easy.

Some claims are complicated - for example if no-one has admitted liability, or your injury is complex. In these situations we will deal with your claim outside the portal. The steps are the same but the process may take longer as further investigation is likely.

We can deal with claims when the driver involved was uninsured, untraced or registered abroad.

If you've been involved in a road traffic accident and want to discuss a claim, give our specialist car accident claims solicitors a call today on 0113 320 5000 for an informal chat or email @email

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Where liability is not in dispute, it is possible to arrange for an interim or early payment for certain losses e.g. loss of earnings. All interim payments are deducted from the final damages award.

You do not have to make a claim directly to the responsible party. We will take instructions from you as to the circumstances of the accident and the extent of your injuries. We will then send a “Letter of Claim” to the insurers, which sets out why the claim is being brought and what injuries have been suffered.

This depends on the type of claim, but some can conclude within 6 to 9 months. Only a very small proportion will ever make it to court. In the UK, less than 2% of claims actually reach a trial.

The value of your claim will be based on the medical evidence. No claim is settled without your specific authority to do so. This ensures that you keep absolute control of your claim. Compensation is generally divided into two parts:

General Damages

These are damages for pain and suffering including the loss of the ability to do certain tasks, hobbies etc. This award compensates you for the suffering you have encountered usually in its physical form e.g. whiplash, broken leg, strained muscles etc. However, it is also possible to be compensated for psychological distress and conditions such as Post Traumatic Stress Disorder.

Special Damages

You will also receive compensation for specific quantifiable losses attributable to the accident. These include loss of earnings, car hire expenses, care and services, extra expenses (e.g. travel costs incurred going to doctors, hospitals, etc,) damaged clothing, and prescription charges. All we ask is that you keep a note of any expenses, and preferably receipts so that when we eventually calculate your claim for special damages, we will be able to include all relevant items.

If the injuries were the result of a criminal attack then you might be able to claim from the Criminal Injuries Compensation Authority (CICA). We have devised a CICA calculator to give victims an idea as to how much compensation they could be entitled to.

If we do not win your case then we do not have any right to recover our fees from you. If we do win your case, then as explained above, the insurers will pay part of those legal costs. You then make a payment to us out of your compensation if your claim is successful.