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estas 2021 shortlist winston solicitors
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Winston Solicitors shortlisted for national conveyancing award

Jonathan Winston Jonathan Winston
2 min read

Winston Solicitors have once again been recognised for delivering outstanding customer service to its clients, making the shortlist of The ESTAS - the biggest award scheme in the UK residential property industry. Winston Solicitors currently hold the Gold Winner Conveyancing award for West Yorkshire.

The ESTAS honours the best agents, conveyancers and mortgage advisors in the UK. The awards are powered by the ESTAS online customer review platform, which enables property professionals to demonstrate the customer service standards they deliver for their clients. ESTAS reviews can only be completed at the end of the property transaction and a strict verification process ensures reviews are genuine.  This year’s shortlist has been calculated following the evaluation of 60,000 client reviews.

The awards will be presented by the UK’s favourite property expert Phil Spencer. Spencer said: “The ESTAS Awards are based on real feedback, from real clients experiencing real service so they provide genuine proof of the service levels that a firm is delivering to clients. Now more than ever high quality customer service is crucial if home movers are going to realise their dream of getting the property they set their hearts on.” 

Jonathan Winston, managing partner at Winston Solicitors said “We are thrilled to be shortlisted once again. Customer service is paramount, being reviewed and recommended by our clients mean we stand by our motto – When Service Wins.

"Communication with Winston Solicitors was amazing we always felt they were given attention to our file. We felt relaxed knowing they were on the case and we happily let them proceed.  Never felt the need to chase. They were extremely good.  At what is always a stressful time they guided us through the process kindly, clearly but with speed.  Amazing."
 

Client feedback

We recently used Winston Solicitors for conveyancing on both the sale of our previous home and the purchase of our new one. Michelle Ayres was exceptional throughout. She was accessible, proactive, and it genuinely felt like she was on our side and working in our best interests.There were a few challenges in the chain, but Michelle was always willing to take the time to explain the situation, outline our options, and keep everything moving. As our process stretched over 6 months, there were times when Michelle was out of the office, but Olivia Cooke and Samantha Robertson-Strong seamlessly picked things up and ensured nothing ever slipped.It was an outstanding experience that made a difficult and often stressful process far more manageable. We would highly recommend Winston Solicitors and especially Michelle to anyone, and we will certainly look to use their services again in future (although we plan to enjoy our new home and give ourselves a well earned break for now!).
Glenn
Amr and Joe are responsive and helpful, very professional.
Tracy M, West Yorkshire
Samantha was excellent at helping us secure our house. She was extremely responsive, organised and thorough in her work.I would recommend her and Winston solicitors to anyone.
Mr Peterson a
Sidraa and Tom were incredibly thorough and kept me up to date in a timely manner. Would recommend!
Alexandra
Amr and Joe recently acted for me on the sale and purchase of properties. They were both very professional, responsive and promptly dealt with any enquiries. My experience with Winstons was really positive having used other firms for previous transactions. I would definitely recommend to family and friends!
Ruth
I purchased my first house through Winston Solicitors. The experience I had from start to finish was amazing. I will definitely recommend Winston Solicitors to my family and friends and will be using them again in the future.
Aruna
Samantha Robertson-Strong has dealt with the conveyancing for the sale of my property and purchase of a new home. Throughout the process of selling Samantha dealt with queries from the buyers promptly and professionally. This included one particular hiccup, that threatened to delay and complicate matters, by simply advising on a point of law that the buyer’s solicitor was seemingly not aware of.The purchase of our new home was dealt with in a similar manner, no stone left unturned, fast paced and with regular up dates on which stage we had reached. We felt well informed and in good hands throughout the process.Fast to respond, no flannel and an in-depth knowledge of property law Samantha is exceptional and I would recommend her services to anyone about to buy or sell a property.
Elizabeth
We worked with Leasa at Winston Solicitors for our house move and she was absolutely amazing from start to finish. She really went the extra mile for us! Her communication was impeccable, she was friendly, knowledgeable, and assertive when needed. When the chain became difficult and the completion date was at risk, Leasa went above and beyond to make sure everyone got over the finish line. You always hear horror stories about slow or unhelpful solicitors, but Leasa was a complete breath of fresh air. The whole process felt smooth and well-handled thanks to her. Couldn’t recommend her highly enough!
Christopher
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